Privacy Policy

Privacy Policy

This Privacy Policy explains how Lingua Bridge processes personal data in connection with its website, course inquiries, small-group language courses, online consultations, and related communications.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

How We Use Data

We use personal data to respond to inquiries, assess course suitability, arrange group and timetable matching, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice, prepare progress reviews, process payments, maintain records, operate the website, and meet legal or accounting obligations.

Processing is limited to operational needs and lawful business administration.

Service Providers and Partners

We may share personal data with vendors that support website hosting, communications, scheduling, payment processing, online lesson delivery, and related administrative functions. These parties are expected to handle data under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.

Legal Disclosure

We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights or the rights of others, investigate misuse, or address security and fraud concerns.

Disclosure may be required for compliance, safety, or dispute handling.
Privacy Office

Contact Information

Privacy email
Privacy phone
+81 90-1611-6403
Mailing address
2 20-13, さいたま市, 埼玉県, JP, 338-0823
Privacy contact
01

Data We Collect

We may collect contact details, inquiry content, level screening information, course preferences, timetable choices, enrolment records, attendance-related information, payment and billing records, communication history, and technical data such as device and usage information when you use the website or online lesson tools.

The categories collected depend on inquiry, enrolment, and lesson participation.
02

How We Collect Data

We receive personal data from course inquiries, consultation requests, enrolment forms, lesson communications, and payment-related interactions. We also generate records from scheduling, attendance, progress summaries, website use, and online session activity.

Some information is provided directly, while other data is created during service use.
03

Types of Cookies

We may use essential cookies to support site functions, preference cookies to remember settings, and analytics cookies to understand how the website is used. Cookies may be session-based or persistent, depending on their purpose.

Cookie use is limited to operational and measurement purposes appropriate to the site.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, site-level preferences. Blocking some cookies may affect form submission, session continuity, or other functions needed to operate the website and online lesson services.

Browser settings and device controls may limit non-essential cookies.

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where we rely on consent, you may withdraw it for future processing.

Available rights depend on the nature of the request and applicable law.

To protect privacy, we may ask for information needed to verify a request and understand its scope. If a request cannot be fulfilled in full, we will explain the reason where permitted by law.

Requests may require identity verification before we act on them.

We keep personal data only for as long as needed for the relevant purpose, including enrolment administration, lesson delivery, recordkeeping, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it where appropriate.

Retention periods are based on the purpose of collection and applicable legal needs.

When this policy is updated, we will post the revised version on the website and may provide additional notice where a change is material. The effective date should be read with the version currently displayed.

We may revise this policy to reflect operational, legal, or technical changes.